Networking and connectivity

[gamingwithck]

Anyone help 

My s20fe 4g has severe network issues 

It has complete data for the network to use 

Like 1gb off 1gb left but no net is being used 

And no data Is being loaded 

And if opened a app like social media 

It just buffers the whole day and just won't show any content

Any suggestions pls🙏 

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[gamingwithck]

U sure about that this might work ??

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

● Reset settings- Path: Settings>General Management>Reset>Reset settings.

● Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support