Original topic:

Network switching problem..!

(Topic created on: 07-24-2024 08:46 PM)
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surya332001
Active Level 1
Options
Galaxy S
Hey..I am using S23 as my primary phone . From the day one of my purchase , I am facing network problem related to switching between LTE to 5G

When switching to LTE from 5G(Automatically by phone),the network speed is extremely slow and whenever 5G available then there is a delay in switching to 5G from LTE. So when I am moving to low 5G coverage area to and then back to 5G coverage area , I constantly required to switch off the Mobile Data and turn on it again when the phone automatically switch to LTE (to switch back to 5G) .
Kindly find a solution for this inconvenience @samsung

7 Comments
goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
This is your network service provider's fault
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Pavandivvela
Active Level 8
Galaxy S
I don't think it's fault of device ..might be issue with Network provider
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JithinAjith
Expert Level 1
Galaxy S
Reset APN
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vijjuvlogger
Active Level 1
Galaxy S
Same issue in s24ultra also
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