Original topic:

Network issue

(Topic created on: Saturday)
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Hm307
Active Level 3
Options
Galaxy S
Lots of network issue faced after software update in my S24FE
7 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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vinayshah
Expert Level 3
Galaxy S
Ja be bsdke ❤de...
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goodthings
Expert Level 5
Galaxy S
Report everyone to this abuser Vinay shah.
vinayshah
Expert Level 3
Galaxy S
Ja be bsdke kuch kaam dhandha kar baap ko kuch kama kar khila...
Yaha pade rehne se kya milega ❤️de. Kaam kaaj kar naukri kar ya padhai kar
Samsung koi free phone nahi dega BSDKE...
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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vinayshah
Expert Level 3
Galaxy S
Try following things
1 try some other SIM in ur phone & see. If the problem continues, then it's phone's issue. Visit service center.
2 Use ur own SIM card in another phone & see, if the problems continues in that phone too, then get ur SIM changed from the gallery.
In both the cases, use it for the whole day to check.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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