Original topic:

Network issue after January security update.

(Topic created on: 02-21-2025 10:05 AM)
218 Views
Preshit8292
Active Level 3
Options
Galaxy S
Following the January update on my Samsung S22 Ultra, which uses an eSIM, I've encountered network connectivity problems. My service provider suggested switching to a physical SIM card, and after completing their troubleshooting steps, they concluded it's a device issue. Could you advise on how to proceed? The lack of network access, even in areas with strong signal, is quite frustrating. Thank you.
19 Comments
Galaxy S
Ok
Preshit8292
Active Level 3
Galaxy S
Kiaan, I have attempted troubleshooting, but the network issue persists.
Galaxy S
Now, you have to work with Service center then
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
Preshit8292
Active Level 3
Galaxy S
Hi i done it already. Thank you.
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
0 Likes
Guri_S22
Active Level 6
Galaxy S
Bro I am facing same network issue on my S22 after updating it. Infact i faced same issue 6 months ago after updating my device. That time i tried every method like cache clearing, hard reset, sim changing but nothing worked for me. The issue was resolved by next update. So i suggest you to wait for next update. The issue i due to bug in software update and it can be solved by update
Preshit8292
Active Level 3
Galaxy S
Yeah i am waiting for next update. Lets hope.🙏
0 Likes
BunTea
Beginner Level 2
Galaxy S
I'm having March 1st patch installed but still have this problem. I used my s9+ for 7yrs and never had this signal drop issue. I feel so sad using s22 ultra with this signal drop issue. Is there any solution for this ?
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