Network connectivity problem in Exynos model

[PrateekPriyadarshy]

every Samsung exynos model has network connection issue? Or this only happening with my device. I am asking cause most Samsung models have Exynos and the flagship model also have the exynos chip.

[Ehsank]

i don't think so, its also depends on service providers, area of network.

[PrateekPriyadarshy]

As a expert what's your opinion should i buy exynos model or snapdragon model? I mean s20 Fe or s10lite 😂

[Ehsank]

i think s20 fe also will have Snapdragon
by the way always give priority to Snapdragon

[arunnechlani]

Well i have Samsung S10+ and my wife is using Oneplus 7. We both are using Airtel postpaid, in my phone is shows 1 network bar and in her phone she gets most of the time full signals. I have swapped the Sim also but same results. However, if I do speedtest some times Snapdragon SoC gives better network speed on some speedtest app. The way Exynos implementation for network signals is different than Snapdragon, but I don't see huge difference in network speed or voice clarity in calling but certainly network bar reception shows diff. Now take it with a pinch of salt if Samsung implementation is correct than Snapdragon is fooling customers by showing more network signals or vice versa

[PrateekPriyadarshy]

Thanks bro for telling this. 👍

[Mita2]

same happening with me... i am using s10 and my wife using oneplus 6... at same place using same operator her mobile always show higher speeds of network and even calling quality is also better in her phone

[Samsung_GdxAfkX]

No  brother its Samsung update problem they want you to update your s10 to s20 I suggest don't go for anymore Samsung high end devices  & I have decided so

[veer]

yes bro have issue regarding network wait for update

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue please follow below given steps:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support