Original topic:

Network Settings Reset

(Topic created on: 2 weeks ago)
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MinhazKP
Active Level 2
Options
Galaxy S


This is the issue with network settings getting resetted to 5g if we set to lte also and change the default data sim.
3 Comments
sandy3211
Beginner Level 2
Galaxy S
India jio 5g not working in s24 bought from canada
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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MinhazKP
Active Level 2
Galaxy S
I have checked in various locations and sims as well they are working fine. Its issue with settings in One UI 7.0 the network settings should be saved right if i select why are they changed if we change the data sim. Could you please explain me the reason
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