Netflix Issue

[Chinya95]

Keep getting this error of 'Device Failure occured' when I open Netflix since quite a while. The app needs to be uninstalled, phone needs to be restarted and then reinstalling the app solves the the issue for a bit and then it reoccurs.

Is anyone else facing this problem on S22 Plus?

 A solution would be highly appreciated.

[Sidharth5678]

I have Samsung F23 5G and my netflix app is up to date. And not facing any issue .

[Umangmathur]

Yes

[VedantKalore]

Reinstall the app

[Chinya95]

I have been doing that. But that can't be a permanent solution, right?

[VedantKalore]

No permanent solution, until Samsung fixes it.

[Chinya95]

Yeah, may be.. But I don't know if it's a widespread S22+ issue or not..

[VedantKalore]

It exists on many Samsung phones

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Chinya95]

Hi,
Just faced the issue and have sent an error report. Thanks!