Need urgent help

[Wk12]

Hi 

I have samsung s22 ultra single sim . How can I activate esim on this. I can't find sim manager here plz

[hamydansari]

What are the results when you search eSIM in settings?

[Wk12]

I try but there is no option

[Wk12]

Nothing is coming there

[hamydansari]

Doesn't give this option? When you search. What results do you see

[Wk12]

There is no option for sim manager

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Settings -> General management -> Reset -> Reset all settings -> reset.

Please note that eSIM settings depend on both the device variant and the country you are currently in.

To assist you further, kindly share the following details so we can support you accordingly:
- Device IMEI number.
- Your current location (country).

Thank you for your cooperation.