Need. Suggestion about Colour peel off from S23 ultra

[Fadism]

Hi, for the past two months, I've been experiencing color peeling off my phone, which I purchased seven months ago. I visited a Samsung store, but they informed me that cosmetic issues are not covered under warranty. Has anyone else faced a similar issue? Please share any guidance, as the peeling has left my phone looking patchy and unattractive. Anyone had this issue and resolved please tell me aswel.

[Qusaimoh]

Sorry to hear about this...

It seems like a common concern with some phone finishes over time.

While Samsung's warranty may not cover cosmetic issues, you might try using a high-quality skin or case to improve the look and prevent further peeling.

Some users have also had success with professional refinishing or protective coatings. If the peeling is severe, you could check with a local repair shop to see if they offer any solutions.

Hope you find a good fix—let us know what works for you!

[Fadism]

Thanks buddy am trying to look for good skins or to protect it by more protective coatings. I was thinking of use permanent marker but I believe the inner part is metallic so it won't keep it long time. But let me see what is better.🙏

[GalaxyNerd]

Just apply a lamination skin or use a case and forget

Enjoy the phone

[Fadism]

❤

[Samsung_specialist]

The warranty covers manufacturing defects only and does not include physical damage or misuse, and you can check the warranty policy below:
https://www.samsung.com/ae/support/warranty/.

In this case I would recommend that you take the device to a service center, so they can inspect it and inform you about the issue.

Kindly follow the link below to find the nearest service center to you :
https://www.samsung.com/ae/support/service-center/
You can select the "Mobile Device" category, turn on the location service on your phone, and search for the address of the nearest center.

[Fadism]

I already went to the service centre and they said that there is no cosmetic warranty. But my question was that then it is a manufacturing defect that this colour is peeling off after only 7 months usage and when someone went to claim it thye give it as a excuse no warranty for cosmetic peel off.