Original topic:

Need Help - S22 Ultra Camera showing failed error message

(Topic created on: 12-31-2022 08:46 AM)
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Pravs10
Active Level 5
Options
Galaxy S
I tried all possible ways of resetting camera settings , safe mode , factory data reset but still my camera is not working .After opening the camera , it is working for few seconds and then showing camera failed error message .
GCAM port camera app is working fine .
8 Comments
Oneui_new
Expert Level 5
Galaxy S
There may be a harware level problem. Please go to samsung care. They will change the camera sensor in free of cost if your device is under warrenty
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Pravs10
Active Level 5
Galaxy S
But other camera app is working fine
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Oneui_new
Expert Level 5
Galaxy S
Thats i am saying that immediately go to samsung care. If your camera is not demaged and shows error then it may affect in future. Simple way. I am sure samsung care will help you better
_Sara_
Expert Level 4
Galaxy S
Yup, take it to service centre
Kunal2
Expert Level 1
Galaxy S
Uninstall gcam and other 3rd party camera apps n then try
If its still showing error then visit service center
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Pravs10
Active Level 5
Galaxy S
Firstly the cam failed then i installed gcam and it worked for the time being .I will visit service center
Kunal2
Expert Level 1
Galaxy S
Ohh so only service center is the option now
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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