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Original topic:

My s24 ultra cameras are very noisy.

(Topic created on: 09-11-2024 02:23 PM)
110 Views
Hamzali
Beginner Level 4
Options
Galaxy S
I own an s24 ultra and since I bought I have taken over 2000 pictures in 1 month. But my S24 Ultra cameras are very grainy and noisy. The pictures arent sharp as they should be. I would say 12mp cameras at all zooms are hilarious. Please let me know what to do as ny device is fully upgraded to latest version. I have already tried deleting cache and all that but nothing worked so far. I even visited samsung customer services but they are saying they don't accept any warranty as phone is bought from overseas. They asking me to spend on anything they replace whether its display its leneses whatever it is. I owned s21 ultra previously and that took beautiful pictures even one of my friend said that portrait shots of s21 Ultra we even better. S24 ultra taking pathetic portraits as they are taken on 12mp cameras.

I bought it for cameras and now I am stuck with these phone. I can't replace my phone, I can't get this phone fixed. Please help me getting this resolved.

Thanks!

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6 Comments
Didionpc
Active Level 6
Galaxy S
Have you put any protector on the camera lenses? If yes, then remove them. Also, you mentioned that you already updated to the latest version. Was it working fine before the update or not?
Wait for any further updates, as they might fix the issue. If not, wait for another expert to provide you with any ideas to fix it.
Hamzali
Beginner Level 4
Galaxy S
Yes there are no protector lenses on the camera. No I didn't get alot to check. But yes the pictures even taken before the update were noisy, grainy and lacked so much details.
Didionpc
Active Level 6
Galaxy S
Let us wait for any other expert opinion. But make my scared about overseas mobiles are not covered in samsung Pakistan.
Hamzali
Beginner Level 4
Galaxy S
Yes it sounds horrible!
user9992112
Expert Level 5
Galaxy S
They is no problem with the camera after the latest september 9 update
0 Likes
user9992112
Expert Level 5
Galaxy S
I have s24+ and I have no such problems. The only problem could be the protectors that you put on the camera lens. Try removing that. Ever since I got the latest update on Sep 9, all of my issues are gone now.