Original topic:

My s21 is heating very highh after latest software update & Battery drain issue

(Topic created on: 05-08-2021 10:09 PM)
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amanseven
Active Level 1
Options
Galaxy S
My phone is getting very high heating issue after lastest software update.. and also battery is draining very fast. All the flagship feel of s21 is lost. Another problem is , my watch active 2 is also disconnecting frequently after this update and watch active 2 is ubanle to check software update in galaxy wearable app.
Please fix it on priority in new update
15 Comments
SuRRealSaGar
Expert Level 2
Galaxy S
Haven't you received the update yet ?
And bro i never such heating issues.
Like yes my phone used to get warm but not this 44° hot.
Galaxy S
Yes received one update of 1st april. But that have not resolved the hitting issue. It really hurts when you are experiencing such issue after spending such a huge amount of money. Dont know what to do...
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SuRRealSaGar
Expert Level 2
Galaxy S
No bro I'm talking about the May update
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Galaxy S
No bro i have not received any may update till today 😞
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Invincible7
Active Level 9
Galaxy S
Charge the phone by turning off fast charging if you have time and dont need phone.Restart your phone once every 4 days.Go to storage booster and enable auto delete unnecessary set it for every mid night it will clear cache files etc and wipe cache partiton by going in recovery mode search on youtube "s21 wipe cache partiton."
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Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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