I have purchased s23 ultra in the month of Feb. 25. I have adjusted and tried to fix all settings, even made factory rest, despite these actions following issues remained as these were.
1. Calls never rings on WhatsApp and all communications apps (Like Telegram, Signal etc.) always remained silent 🔕
2. Often (atleast 1 time in a day) phone get silent 🔕 automatically.
3. Truecaller caller ID doesn't work while ringing calls of 2nd SIM.
It's strange, contact Samsung support or tag them on social media to get their attention. If you updated your phone to March update then it might be software issue. In that case do go on socials
Kindly reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also remove true caller App then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
