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Original topic:

My galaxy s5 has errors on the apps

(Topic created on: 04-30-2025 04:20 PM)
96 Views
besso12
Beginner Level 3
Options
Galaxy S
The apps on my s5 say there is no Internet even though WiFi is connected 

3 Comments
besso12
Beginner Level 3
Galaxy S
And I can't sign In to my Samsung account or update it
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

We’re truly sorry to hear about the inconvenience you’re experiencing, try the below steps that may assist you.

- Restart Your Phone: A simple restart can sometimes resolve performance and app issues.

- Update Your Apps:
Go to the Google Play Store and check for updates for apps that are causing issues.

- Update Your Phone’s Software:
Go to Settings > Software Update > Download and Install to ensure your phone’s software is up to date.

- Clear App Cache and Data:
Go to Settings > Apps > select app > Storage.
Tap Clear Cache and Clear Data. Note that clearing data will remove app settings and login information, so you'll need to log in again.

- Ensure you have sufficient free storage on your device. Go to Settings > Device Care > Storage to check and manage storage usage.

- Uninstall the apps that are causing issues, restart your

besso12
Beginner Level 3
Galaxy S
It is usually samsung apps that get the error
0 Likes