AbulaisAnsari
Beginner Level 2
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02-12-2026 12:36 PM in
Galaxy S
Why my all the gallery photos are deleted or disappeared automatically from the gallery which is taken from my phone s25 ultra what is the reason behind and also I can't recover them can anyone help me with that
3 Comments
foxonlyy
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02-12-2026 01:00 PM in
Galaxy S
Hello! Don't worry, let's try to locate your photos. Since you are using the S25 Ultra, please check these steps:
Check OneDrive/Google Photos Sync: Sometimes photos are moved to the cloud to save space. Check if "Free up device storage" was activated in your settings. Trash Folder: Open Gallery > Tap the three lines (Menu) > Trash. Photos stay there for 30 days before permanent deletion. Secure Folder: Check if you accidentally moved them to the 'Secure Folder'. Media Scanner Issue: Try restarting your phone or clearing the cache of the Gallery app (Settings > Apps > Gallery > Storage > Clear Cache). Files App: Look into the 'My Files' app under 'DCIM > Camera' to see if the files exist but aren't showing in the Gallery.
If none of these work, did you recently perform a software update or use any cleaning apps?"
Check OneDrive/Google Photos Sync: Sometimes photos are moved to the cloud to save space. Check if "Free up device storage" was activated in your settings. Trash Folder: Open Gallery > Tap the three lines (Menu) > Trash. Photos stay there for 30 days before permanent deletion. Secure Folder: Check if you accidentally moved them to the 'Secure Folder'. Media Scanner Issue: Try restarting your phone or clearing the cache of the Gallery app (Settings > Apps > Gallery > Storage > Clear Cache). Files App: Look into the 'My Files' app under 'DCIM > Camera' to see if the files exist but aren't showing in the Gallery.
If none of these work, did you recently perform a software update or use any cleaning apps?"
mZoOnY
Expert Level 5
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02-13-2026 04:07 AM in
Galaxy S
Was there many photos 📸 ?
Click on Galary app > app info > permissions . See if its all normal
Same steps but choose storage and see if size did actually changed
P.s if you are using any kind of third-party file managers and changed the name of DCIM folder or hid it by mistake or even there's a dot ahead of it ( .DCIM) it may not be shown correctly 😉
Click on Galary app > app info > permissions . See if its all normal
Same steps but choose storage and see if size did actually changed
P.s if you are using any kind of third-party file managers and changed the name of DCIM folder or hid it by mistake or even there's a dot ahead of it ( .DCIM) it may not be shown correctly 😉
Samsung_special ist
Community Manager
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02-13-2026 11:54 AM in
Galaxy SThank you for reaching out. Please follow these steps to recover your missing photos:
- Check Recycle Bin/Trash:
Open Gallery > Menu > Recycle Bin and restore if your photos are there. - Check Cloud Backups:
Samsung Cloud: Go to Settings > Samsung Cloud > Gallery Sync to check.
Google Photos: Open Google Photos > Library > Trash to restore. - Check Device Folders:
Look in Camera, Screenshots, or other device folders in Gallery. - Check Secure Folder:
If using Secure Folder, go to Settings > Biometrics and Security > Secure Folder to check for hidden photos.
If you still can’t find your photos, please contact Samsung Support via WhatsApp for further help:
+971547267864