My Samsung S22 Ultra suddenly got a green line

[AdnanBabar]

My Samsung S22 Ultra suddenly got a green line on the screen while it was just in my pocket. No drop, no damage, Very disappointing for a flagship phone. I hope @SamsungGulf @samsungQatar @SamsungMobile can help resolve this issue. #GreenLine 

Can anyone help what i do next. Thanks 

[006698]

❤23

[Samsung_specialist]

Thank you for sharing your concern and the image provided.

Based on the image, the green vertical line appearing on the screen may indicate an issue related to the display panel. This type of behavior can sometimes occur due to a display hardware malfunction or internal screen damage that may not necessarily be caused by an external drop or visible physical damage.

As an initial step, we kindly recommend restarting the device and ensuring that the device software is updated to the latest available version by navigating to Settings > Software update > Download and install.

If the line continues to appear after restarting the device and updating the software, the device will require a physical inspection by our authorized technicians to accurately diagnose the display condition.

You may locate the nearest authorized service center through the following link:
https://www.samsung.com/ae/support/service-center/

For additional assistance and further guidance, you may also reach us through the following page:
https://www.samsung.com/ae/support/contact/ 

[AdnanBabar]

My mobile warranty finished screen repaire price 650 QAR it's not my fault so any possibility for free repair or something?

[Samsung_specialist]

Thank you for your reply and for sharing further details regarding your Samsung Galaxy S22 Ultra. We sincerely understand your concern, especially when the issue appears without any physical damage, and we truly appreciate the opportunity to clarify.

The green line appearing on the display is typically related to the internal display panel operation. While this behavior may sometimes occur without visible external impact, the exact cause can only be confirmed after a full physical diagnosis performed by our authorized service technicians using specialized testing tools.

As the device warranty period has expired, any repair service is normally considered an out-of-warranty repair and may involve a service charge. However, the final repair eligibility, possible exceptions, or any available service support options can only be determined after inspection at the authorized service center, where the technicians will assess the device condition and provide the appropriate resolution based on Samsung service policies.

We kindly recommend visiting the nearest authorized service center for a complete assessment using the following locator:
https://www.samsung.com/ae/support/service-center/

Our service team will review the device status and advise you of all available options after diagnosis.

If you require any additional assistance or support, you may reach us through:
https://www.samsung.com/ae/support/contact/