Original topic:

My S9+ touch on screen not working. how to solve it

(Topic created on: 09-16-2020 02:09 PM)
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Sujit99
Beginner Level 2
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Galaxy S
My s9+ touch on screen not working. How to solve it

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7 Comments
Galaxy S
Reset it once and if then not working take it to service center
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PANKS1
Active Level 10
Galaxy S
or sell it
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Anonymous
Not applicable
Galaxy S
give it to the service center and solve this problem
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Anonymous
Not applicable
Galaxy S
reset is not an better choice to solve this problem
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Anikroyale
Expert Level 5
Galaxy S
So as I can see, the touch is not working at a specific line point, which indicates that it got some accidental damage, and you need to replace the display panel.
Galaxy S
Visit a Service Center, Your front panal (Display and touch as well as frame) needs to be replaced. If that's a out of warranty case, you can look for any new phone to buy. This may cost around 12-15k so choose wisely.
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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