Original topic:

My S9 plus suffering from colour loss or screen burn.How to fix it?

(Topic created on: 05-08-2020 11:17 PM)
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AmuS
Active Level 1
Options
Galaxy S
My S9 plus suffering from colour loss or screen burn.How to fix it?Any1 knows please help me resolve this issue.It is really frustrating.
19 Comments
AmuS
Active Level 1
Galaxy S
It happned suddenly..phone did not suffer any physical or water damage..how to fix it?
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Aashish
Expert Level 4
Galaxy S
Clean your screen and then take a photo using another phone, post it here? Many times screen looks dull due to dirty screen guard/ blue light filter.
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Galaxy S

Sell it 

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Sundarlal05
Active Level 1
Galaxy S

This is the quality of colours now... Very dull and low brightness 

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Sundarlal05
Active Level 1
Galaxy S

This is the quality of colours now... Very dull and low brightness 

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Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

Check device in Safe Mode.
1. Press and hold the Power key, when Power off icon appears.
2. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AmuS
Active Level 1
Galaxy S
sorry this did not help me..i have tried it.At some low brightness the colour and screen looks absolutely fine but when i increase it the display looks pale yellowish and pathetic.Suggest something else
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Daniel351
Beginner Level 4
Galaxy S

One thing is sure  my next phone is not going to ne Samsung!

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rajeev32z
Beginner Level 2
Galaxy S

I'm facing exact same issue, it was sudden so i doubt its hardware/screen related. i think Samsung rolled out some cheesy software update which caused this issue.

If this issue is not fixed in next patch, i'll buy some other brand.

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4551
Beginner Level 2
Galaxy S

I'm facing the exact same issue, must be the last software update. Dull colors, and it's not the blue light filter. No change has been made to the device, it just happened after the last update.

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