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Active Level 1
Out of nowhere my new Samsung S10e is getting warm .. I don't know how .. I tried troubleshooting.. tried safe mode.. tried disabling Facebook..  I would appreciate the help 
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Is there a problem with network signal?
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Active Level 1
no ..
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Active Level 5
are there any 3rd party apps installed?. If so, uninstall them because, they may run in background which may cause the problem.
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Active Level 1
noted .. thank you
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Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803

For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/Ask Questions).

 

Regards,

Team Samsung Members

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