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Original topic:

My Galaxy S22 Ultra is Bootlooping - A Widespread Issue Samsung Needs to Address

(Topic created on: 06-15-2025 08:20 PM)
161 Views
AhmedAshourMD
Active Level 1
Options
Galaxy S

Hi everyone,
I'm writing this post out of immense frustration and concern, hoping to connect with others experiencing the same critical issue with their Galaxy S22 Ultra. My phone has fallen into a persistent bootloop, rendering it completely unusable.
What's even more alarming is that a quick search on Reddit and XDA Developers reveals that this isn't an isolated incident. There are numerous reports from other S22 Ultra users experiencing the exact same bootloop problem. This strongly suggests a widespread hardware or software defect, reflecting what appears to be a significant quality control issue on Samsung's part.
I contacted the service center, and to my shock, they quoted me $400 for a motherboard replacement. For an issue that is clearly a manufacturing defect affecting a significant number of devices, this feels incredibly unfair and frankly, unacceptable. Why should consumers bear the cost of what appears to be a design or production flaw?
This experience has left me questioning Samsung's commitment to quality and customer satisfaction. When a flagship device, barely a couple of years old, develops such a critical and widespread fault, and the proposed solution is an expensive repair for the user, it makes you wonder: Can we truly trust Samsung?
I urge Samsung to acknowledge this widespread bootloop issue affecting the Galaxy S22 Ultra and provide a proper, no-cost solution for affected users. This isn't just about my phone; it's about the trust and loyalty of your customer base.
Is anyone else experiencing this bootloop issue with their S22 Ultra? Please share your experiences and what, if any, resolution you've found. Let's make our voices heard and hopefully prompt Samsung to take responsible action.
#GalaxyS22Ultra #Bootloop #SamsungSupport #QualityControl #CustomerService #SamsungCommunity

4 Comments
Jackie49
Active Level 4
Galaxy S
Is your s22 ultra a refurbished phone? If yes then dial *#2663# to see if the TSP FW firmware is original it must start with ST071 both phone's TSP FW version and part's TSP FW version
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AhmedAshourMD
Active Level 1
Galaxy S
No it's not refurbished
And problem is common between S22 ultra
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Samsung_specialist
Community Manager
Options
Galaxy S

Here’s how you can safely perform a force reboot on your device:


Press and Hold the Volume Down and Power Buttons: Simultaneously press and hold the Volume Down button and the Power button on your Samsung Galaxy smartphone.
Wait for the Device to Reboot: Continue to hold both buttons for about 10 to 15 seconds. Your device should automatically restart during this time.
Release the Buttons: Once you see the Samsung logo appear on the screen, you can release both buttons.
Allow the Device to Restart: Your smartphone will now complete the reboot process. This may take a few moments, so please be patient.
However, if the issue persists after following these steps, we recommend seeking personalized assistance by visiting the nearest service center. however it is very imponent to mention that the warranty period spans one year from the date of local purchase, covering manufacturing defects, provided there is no evidence of misuse. According to the case status, the unit has been purchased for more than one year and the warranty is void. As per the warranty policy, we assures perfection in the repair if you agrees to the repair fees for more warranty details you may refer to this link https://www.samsung.com/ae/support/warranty/

Also, you can use our service locator to check the nearest location and the working hours for our authorized service centers :
https://www.samsung.com/ae/support/service-center/

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AhmedAshourMD
Active Level 1
Galaxy S
I already contacted Samsung gulf through CEO mail
They contacted me through phone instructed me to deliver phone to service center
Less than 25 hours they contacted me me and told me that phone warranty finished
Unfortunately Samsung customer service making their brand untrusted when there is an issue that happened to so many users in same time after certain update or sequale you have to take your responsibility 😮