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Original topic:

Multiple device's showing in Bixby

(Topic created on: 05-07-2020 02:18 PM)
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sammy25
Active Level 9
Options
Galaxy S
Hi guys,
After formatting of phone, 2 devices are showng in Bixby my devices column:
1st device is with old name (before formatting)
2nd device name is after Formatting 


Any way to remove the old device?

image


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1 Solution


Accepted Solutions
Solution
Mirens
Active Level 6
Galaxy S
Maybe your phone name changed after format and Bixby saved old name

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10 Comments
Aashish
Expert Level 4
Galaxy S
Delete it from your Samsung Account.
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sammy25
Active Level 9
Galaxy S
samsung account is showing only 1 device i.e. current device
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Solution
Mirens
Active Level 6
Galaxy S
Maybe your phone name changed after format and Bixby saved old name
sammy25
Active Level 9
Galaxy S
yes thats the problem but how to remove old device name from bixby
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Mirens
Active Level 6
Galaxy S
Go to Bixby settings and search for unlink devices
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sammy25
Active Level 9
Galaxy S
sorry can't find it ,can you post some screenshots for reference
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Mirens
Active Level 6
Galaxy S
ok
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Mirens
Active Level 6
Galaxy S
sammy25
Active Level 9
Galaxy S
Thanks