Moisture detected

[RaselUddin]

My phone absolutely dry, but when i plug in charger it's detected moisture and don't charge what should i do..

[ajuneeisnig]

Fix for moisture detected even if phone is dry:
Clean charging port with a soft brush or compressed air
Let it dry 30-60 mins (fan)
Restart phone
Try different cable/charger

Final option:
Turn OFF phone-plug charger -turn ON

[Samsung_specialist]

Thank you for contacting us and we regret the inconvenience you are experiencing.

The “moisture detected” warning may appear even if the device seems dry, as a safety feature.

Kindly try the following:

1. Disconnect the charger immediately
2. Check and clean the charging port gently using a soft brush or compressed air
3. Ensure the port and cable are completely dry (leave the device in a ventilated area for some time)
4. Restart the device
5. Try using another original charger and cable
6. If the issue persists, kindly try charging the device while it is powered off.

If the warning continues after all steps, this may require inspection. Please contact us for further assistance:
https://www.samsung.com/ae/support/contact/