Moisture detected issue in S10+

[Richie05]

For the past two days my phone has been showing the indication and not allowing me to charge via cable. Anyone else facing the same? 

[Richie05]

So when phone is switched OFF and charger is connected will it show the error or will it charge? On the bright case scenario

[Ravi0883]

It will be on charging mode after 2nd 3rd attempt.

[Richie05]

Still the same now I'm getting a doubt if the port is really damned😩

[Ravi0883]

Just do one more thing keep the in direct sunlight for 1 hour in switch off mode.

[deepak0099]

hi, have you visited service center for port change. Just wanted to understand what's the cost of same.

[Richie05]

Nope i haven't, hopefully i won't need to 😩

[deepak0099]

Ok, in my case when i put it in charge it shows error charger not connected properly. I need to reconnect multiple times in order to charge.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[JulieJ]

Tried drying using hair dryer, cleaning with tissue and all sorts of suggestions on internet. Nothing worked for 5 days . Finally what worked was removing the Sim tray. Not sure what was the logic but try this if hair dryer doesn't work.

[Richie05]

Actually mine was weird too after two days the indication vanished and its back to normal somehow 😬