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01-26-2020 10:51 PM in
Galaxy S- Mark as New
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01-27-2020 06:15 AM in
Galaxy S2. clear the cache partition and check.
3. take a backup and then do the master reset
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01-27-2020 07:03 AM in
Galaxy S- Mark as New
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01-27-2020 06:18 AM in
Galaxy S1Turn the device off by holding the Power button until the option to Power Off appears on the screen. Tap Power off .
2Press and Hold the Power and the Volume Downbuttons at the same time, to turn the device on.
The Power key is on the right hand side of most Samsung phones, and the Volume Downwill usually be on the left hand side.
When you see the Samsung logo appear on the screen, you can let go of the Power button while the device boots up. Make sure to keep holding the Volume Downbutton.
3You will now be able to see Safe Mode down the near the bottom left of the screen.
Within Safe Mode you'll be able to test for lots of different issues, navigate around the device to see if you run into any problems. You can use Safe Mode to keep an eye on your battery life or mobile data usage for as long as you'd like; however there will be apps that won't be available inside Safe Mode.
Exit Safe Mode:
There are 3 different ways to exit Safe Mode - all of them require the device to restart completely.
1Hold Volume Down and Power for at least 5 seconds to force the device to restart.
2Hold the Power button on the right hand side and select Restart on the screen.
3Swipe down from the top of the screen to access the Notification panel. Select the notification Safe Mode is on and tap Turn Off on the prompt to restart the device.
If your device is continuously booting into Safe Mode, there may be damage to the Volume Down button causing it to 'stick' while the device turns on. Please get in touch with our Samsung Care experts for help finding an Authorised Samsung repairer.
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01-27-2020 07:33 AM in
Galaxy S- Mark as New
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01-27-2020 08:15 AM in
Galaxy S- Mark as New
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01-27-2020 08:15 AM in
Galaxy S- Mark as New
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01-27-2020 08:37 AM in
Galaxy S- Mark as New
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01-27-2020 08:44 AM in
Galaxy S- Mark as New
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01-28-2020 12:57 PM in
Galaxy SHi there,
Please follow the below mentioned path in order to resolve the issue:
> Once check with another USB cable.
> Perform the reset app preferences (setting>>apps>>three dots on the right top>>reset app preferences).
> Perform reset settings of the device (setting>>general management>>reset>>reset setting).
> Run the device in safe mode and check the issue.
For further assistance, share your concern/feedback in Samsung members app>Beta Feedback > Send Feedback > Error Reports.
Regards,
Team Samsung Members