Mobile data always On

[Arun280]

Using S20

Don't know for last quite sometime.. 

Mobile data remains always on even when connected to wifi

Don't know how to fix this 

Anyone to help

[Alphavenger]

Go to WiFi settings and see this is turned or not

[Arun280]

Did check already..
But it should activate the data only when WiFi is weak and not always On..

[Alphavenger]

Go to developer options and check this option is on or off

Turn off these 2 abd your data won't be in use when connected to Wi-Fi

[Arun280]

This option is actually not present anywhere in my cell... Only in youtube videos..

[Alphavenger]

It is present in developer options, first you have to enable developers options,
About phone-> Software information
Tap on build number for 7 times

[Arun280]

Thanks Dear 😊
I wasn't aware of this
But my issue resolution didn't lie there...
It was in network operator selection... auto to manual selection in SIM 2
Which caused mobile data never getting off unless switched off via shortcuts icon.
So I feel it some bug or software issue than that option.. Which I checked as off already via activating developer options as u explained above...

So I wish software developers should look into this issue...

And again many thanks for your valuable reply and response..

Will post more issues for camera focusing issue in 64MP mode only.... And would love ur suggestions to improvise my camera working. 😊 👍

[Alphavenger]

If satisfy with my advice you can mark my replies as a solution.. It would be great 👍

[Arun280]

Anywaz..
Thanks for sparing your valuable time to help me..

I spent some more head and found it smwhere lying in mobile networks..
Where instead of automatic network selection... manual was on in second sim.. . And that is actually a bug need to be addressed by software developer..
Why I has made my mobile data always On.. When only network selection was made manual...

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support