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Original topic:

Mobile Data Option Disabled

(Topic created on: 03-22-2024 12:17 PM)
385 Views
FaheemMahroof
Active Level 1
Options
Galaxy S

image

Facing this issue in my S23 Ultra since 2 days as I cant able to activate my Mobile data. Is this any software glitch and does anyone have any solution for this ?
Update : Did the software update to check my luck but still no change.
5 Comments
Milmvpa
Active Level 1
Galaxy S
Same here on my s22 ultra.
Our also doesn't detect my second sim as well
Galaxy S
This happened after the update?
FaheemMahroof
Active Level 1
Galaxy S
No. I tried to update after this happened
Milmvpa
Active Level 1
Galaxy S
Hey, I did a factory reset and it seems to do the job, but I haven't dared to do any software update.
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly try the following :
- Check if you have installed any third party application, it may cause the issue.
- Check if you have any updates for your device. Setting > Software update > Install.
- Reboot your phone by pressing and holding the Power button and the Volume Down key for at least 5 seconds or until the screen shuts down.
- Try to reset network settings: Settings > Scroll to and tap "General management" > Tap "Reset" > "Reset network settings." > Reset Settings and Reset.