Original topic:

Mobile Crash after Security Patch Level1: 1 June 210

(Topic created on: 06-16-2021 10:18 PM)
YoubRajBasnet
Active Level 7
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Galaxy S
Security pathch level 1 of 1 June 2021 supposed to improve stability and performance. It however crashed my mobile (Note20Ultra) twice. My mobile was dead for some hours. I had to hard reboot that fixed it. 

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3 Comments
Abdul_Rahman
Active Level 9
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Galaxy S
Samsung Galaxy Note 20 ultra lags or not ?
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samfan156
Active Level 8
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Galaxy S
After update your phone
Do a wipe catch partition
Process ⤵️⤵️⤵️

■Turn off the device.
(Copnnect with type C cable/type C earphone only for Android 11)
■Press and hold the Volume Up key and the spower button.
■When the Android logo displays, release all keys.
■Press the Volume down key to navigate and select "Wipe cache partition".
■Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
■Press the Power key to restart the device
cs-member13
Expert Level 1
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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