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06-16-2021 10:18 PM in
Galaxy S- Mark as New
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06-16-2021 10:36 PM in
Galaxy S- Mark as New
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06-16-2021 10:46 PM in
Galaxy SDo a wipe catch partition
Process ⤵️⤵️⤵️
■Turn off the device.
(Copnnect with type C cable/type C earphone only for Android 11)
■Press and hold the Volume Up key and the spower button.
■When the Android logo displays, release all keys.
■Press the Volume down key to navigate and select "Wipe cache partition".
■Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
■Press the Power key to restart the device
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06-17-2021 11:48 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support