Original topic:

Missing pictures

(Topic created on: 11-21-2023 11:01 PM)
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chamelo
Active Level 1
Options
Galaxy S
Hi,
 
 I have faced an issue just now and its still going on. I had my pictures in my gallery combined from social medias and camera and screenshots but just now social media pictures are gone and i only have camera pics and screenshots....why is it so
 
 Pls help me out asap
 
 Thank you
4 Comments
ثننث
Beginner Level 2
Galaxy S
ثمنث
UserAdik12
Expert Level 3
Galaxy S
Show me screenshot
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Samsung_specialist
Community Manager
Options
Galaxy S

If pictures and videos are disappearing from your Samsung smartphone's gallery, you can take to troubleshoot and address the issue:

1. Check the Trash or Recently Deleted Folder:
Some Samsung devices have a "Trash" or "Recently Deleted" folder in the gallery where deleted items are temporarily stored before being permanently removed. Check this folder to see if your photos and videos are there. If so, you can restore them.

2. Review Cloud Sync Settings:
If you use a cloud service like Samsung Cloud or Google Photos, make sure your photos and videos are not being automatically backed up and deleted from your device. Check the sync settings to ensure they align with your preferences.

3. Restart Your Phone:
Sometimes, a simple restart can resolve temporary glitches. Restart your Samsung smartphone and check if the missing photos and videos reappear in the gallery.

4. Restore from Backup:
If you have a recent backup of your photos and videos, you may consider restoring them from the backup using Samsung Cloud, Google Photos, or another backup solution.

Please make sure that your device has the last software update by the folllowing steps:
settings
software update
download and install

Rafiq1992
Beginner Level 2
Galaxy S
Before deleting a Photo How Can I review it that which photo I'm going to delete in my album photo?
Plz respond
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