Please follow the below mentioned steps in order to resolve the issue:-
> Perform the interactive check of MIC (Samsung member app>>Get help>>Interactive check>>MIC)
> Perform reset settings of device (Settings>>General Management>>reset>>reset settings)
> Run the device in safe mode and check the issue
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Team Samsung Members