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Original topic:

Members App Not Optimized

(Topic created on: 10-30-2022 02:54 PM)
90 Views
Iamjustnjabs
Active Level 9
Options
Galaxy S
Samsung's very own members app is very laggy and takes hours to open especially when not in RAM.
2 Comments
Tsogo_sam05
Moderator
Moderator
Options
Galaxy S

Hi Iamjustnjabs

Thank you for reaching out to us and apologies for the inconvenience.

Please ensure that your app is updated and Clear the cache of the app.

To clear an app's cache:

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select Menu.
5. Select Show system apps.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.

Should the issue persist, Force stop the app.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select Menu.
5. Select Show system apps.
6. Select the app.
7. Select Force stop.

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Iamjustnjabs
Active Level 9
Galaxy S
I have already exhausted those 2 options, the issue still persists and the app is on the latest update, the only app in my phone that behaves in such a manner. Twitter also lags when using it it with my S22 Ultra ,when scrolling to be precise using 120hz refresh rate option, but it is still quick to open whereas Members app takes long to open when I tap it so I'm inclined to say it is not well optimized for use.
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