Today My S24 Ultra last 3 hours and 30 minutes screen on time with LIGHT USAGE. Thats 25% the life of the advertised 12 hour screen on time Samsung talked about.
This is ridiculous. Samsung FIX THE ISSUE immediately, we cant even CLEAR CACHE now!!!!!!!
Thank you for sharing your feedback, and we apologize for the inconvenience.
Battery performance may vary depending on usage, settings, and background activities, especially after recent updates where the device may run optimization processes.
Kindly try the following:
Restart the device
Optimize device: Settings > Battery and device care > Optimize now
Check battery usage to identify high-consuming apps
Ensure all apps and software are updated
Reduce brightness and disable unused features (e.g., location, Bluetooth when not needed)
Thank you for sharing your concerns regarding the battery performance on your Galaxy S24 Ultra. We understand how critical battery life is and apologize for the inconvenience this has caused.
Please note that battery performance can be affected by multiple factors including usage patterns, active apps, background processes, and software updates. Samsung continuously monitors feedback and works to optimize battery performance through system updates.
You can try the following steps to help improve battery efficiency:
Restart your device Press and hold the power button, then select Restart.
Optimize device performance Settings > Battery and device care > Optimize now
Check battery usage Settings > Battery > Battery usage to identify apps consuming higher power
Update apps and system software Ensure all apps and software are up-to-date for optimal performance
Adjust device settings Reduce screen brightness, disable unused features such as Bluetooth, location services, and background sync for apps not in use
