Original topic:

Major Issue phone is heating up on Samsung s23 ultra

(Topic created on: 02-26-2024 11:55 AM)
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Touseef14
Beginner Level 2
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Galaxy S
I have been using Samsung s23 ultra almost 7 months now I have issue phone is getting heat without any usage this problem i have been noticing From past 20days

3 Comments
SamsungTec
Active Level 5
Galaxy S
I don't have any issue with my s23 ultra. I bought it last October and work like a new
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Samsung_specialist
Community Manager
Options
Galaxy S

Here are some additional steps you can take to address the heating problem:

1. Check Background Apps: Make sure that there are no excessive background apps running on your device, as they can contribute to increased heat generation. Close any unnecessary apps running in the background.

2. Update Software: Ensure that your device's software is up to date. Sometimes, software updates include bug fixes and optimizations that can improve device performance and reduce overheating.

3. Optimize Settings: Adjust your device's settings to optimize performance and reduce heat generation. For example, lower the screen brightness, disable features like Always On Display or NFC when not in use, and limit background data usage.

4. Factory Reset: If you've tried all other troubleshooting steps and the heating issue persists, you may consider performing a factory reset on your device. This will erase all data and settings, returning the device to its original state. Make sure to back up important data before proceeding with a factory reset.

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Touseef14
Beginner Level 2
Galaxy S
Thank you!! I did all those steps but not factory reset. I ll do factory reset.
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