Original topic:

MY S21 ULTRA 16GB/512GB (EXYNOS VERSION) HEATING ISSUES

(Topic created on: 02-10-2021 08:14 PM)
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jenymadhav
Beginner Level 2
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Galaxy S

My S21 ULTRA 16/512gb is heating even in normal usage. cant even hold it. am feeling shy to share this to my friends as this is a high end mobile and they owns apple with no heating issues. Am not a gamer. its becoming too hot when using the camera or doing video call. my previous realme 3 pro gives me better battery life and no heating issues. so wen am at work i use samsung but wen am at home i prefer my realme.

 

I believe SAMSUNG takes considerable measures to fix this heating issues in the future updates.

12 Comments
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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SYxPlayz
Active Level 6
Galaxy S
Hey its been time since you posted this. what did you did ? Did you opt for replacement or Is the issue fixed Please reply. It will help me as well as others.
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