MAJOR MANUFACTURING DEFECT AND CUSTOMER SERVICE IS USELESS

[azhaan51]

Hello Samung

I have been using samsung forever and this is my 4th device in S series. But i have major screen burn issues and i have talked to customer service regarding this Manufacturing defect and they are charging 650 AED to replace it as it is not under warranty. but looking at your link 

https://us.community.samsung.com/t5/Galaxy-S8/S8-screen-burn/m-p/259163#M9342

it is seen that USA helpline center is helping their customers but not in UAE. Could anyone help me about or do i need to upload the same in entire social media platforms.

[aramis]

maybe ur phone is not under warranty

[Samsung_specialist]

Hello there, in order to assist you further we recommend you visit the nearest Samsung Service center with the device to have it checked.
http://www.samsung.com/ae/support/servicelocation/