M.ali

[justme2012vip]

Does anyone know what the problem is?

[justme2012vip]

It's the s24 ultra phone

[Samsung_specialist]

We apologize for any inconvenience caused. To address your issue, we recommend handing over the device to any authorized service center for further technical investigation and support. You can locate your nearest service center using this link:(https://www.samsung.com/ae/support/service-center/).