After last update the volume from earpiece has become half. Same is the case with Bluetooth earphones. Earlier i could hear everything clearly on 65% volume now even on 100% i have to be in quiet room.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application as you are facing an issue after the update. So, our concern team gets back to you as soon as possible.
Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.
Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
