Original topic:

Love for S Pen I #EpicUnboxing of the Galaxy S22 Ultra

(Topic created on: 03-08-2022 05:55 PM)
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Galaxy S

The power of S Pen coupled with the performance of Galaxy S - get ready to break the rules of creativity. 

Pre-book yours today: http://spr.ly/6059Kens3 to get the #GalaxyWatch4 at just ₹ 2999*. *T&C Apply.

#SamsungMembers

25 Comments
Sid_Karna
Expert Level 5
Galaxy S
These are the issues affecting the credibility of the brand right now.

1) s20 plus users facing display damage after software updates. There have been 30 plus posts about this very same issue on this platform itself. 

Some links :


https://r2.community.samsung.com/t5/Galaxy-S/Green-line-on-display-Galaxy-S20-Plus/td-p/10575355

https://r2.community.samsung.com/t5/Galaxy-S/Display-issue-in-S20/td-p/10941500

https://r2.community.samsung.com/t5/Galaxy-S/s20-display-issue/td-p/10954759


2) The infamous Exynos 9611 mass failure. Hundreds of people have already reported the restarting issue due to motherboard failure here. Many are still reporting it almost everyday.


Now it's not about issue alone, it's about the way the company treats the customers who approach them with manufacturing issues. They are not acknowledging the problem. Service centers are trying to pin the blame/fault on the customers.

One cannot accept the situation where a flagship customer is forced to spend 15k to repair the device just after one year of purchase.

Similarly people who bought exynos 9611 based phones are budget users. It's atrocious to ask 8k from them to repair the devices just after 1 year of purchase.

These issues are evidently due to software defects/manufacturing defect. Why should the customers pay the price for company's fault?


It's sad that the responsible people are not even responding or giving proper replies. It's such a messed up and difficult situation for both the customers who are facing the issues and the company as well. I hope Samsung comes up with a fair solution.


Nb: Some of you who knows me might be knowing that I am someone who usually stands up for the brand in the face of illogical criticisms and mocking. But this here is a serious issue. That's why I am posting this in support of the fellow members who are facing these issues.

Galaxy S
bro didn't expect 😂 but chances of being considered less than 0.00001 %
Sid_Karna
Expert Level 5
Galaxy S
There is no loss in trying right. ✌️ I know that he/she won't even read, let alone respond.
Galaxy S
Cool 😎! I like that 😎 👌
animeshmodi
Expert Level 5
Galaxy S
Yes bro, if we appreciate samsung for good things, we should criticize samsung about bad things too.
Sid_Karna
Expert Level 5
Galaxy S
Rightly said
Anonymous
Not applicable
Galaxy S
She ??
Uday_12 told me that Admin is sir 🤔
Sid_Karna
Expert Level 5
Galaxy S
Edited
Anonymous
Not applicable
Galaxy S
Ooo😅😅
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