Recently i purchase Samsung s20 FE 5g and my phone is upto date software is latest . When ever i recieve or make a video call on whatsapp while connected with my bluetooth earphone , the loudspeakers automatically active , and i am not able to use my bluetooth earphone . I also tried it manually to slect bluetooth but it not works . The sound output is only via loudspeaker. Please fix this issue as soon as possible.
I just checked. When doing a WhatsApp call, it shifts to Loudspeaker automatically. Then I have to tap on Bluetooth button to connect to buds. I am using N20U here.
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We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
