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01-23-2022 03:45 PM (Last edited 01-23-2022 03:48 PM ) in
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02-06-2022 01:04 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Please perform the following steps to resolve the issue:
1- Reset network settings (Settings > General Management > Reset > Reset network settings).
2- Settings > apps > tap on 3 dots (Upper right corner) > reset app preferences.
3- Check for the clear cache of location services via- Settings > apps > tap on 3 dots > show system apps > location services > storage > clear cache.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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02-06-2022 01:14 PM in
Galaxy S