Line on display

[JAHANGIR7577]

Can Somebody please tell me how to fix this issue in my s21 Fe , A white line appears out of no where, please help

[3vikramnayak]

Even i am facing the same issue. This happened after installing the latest software update on my S21 FE

[JAHANGIR7577]

i have not installed the update yet, still the issue is there. i only have downloaded it. did you talk to the service centre? what did they tell you about this ? is this resolveable ?

[3vikramnayak]

No i haven't checked in the service center i will be visiting tomorrow. But i think many people are facing the same thing.

[JAHANGIR7577]

did you visit the service centre brother?

[3vikramnayak]

Yes but they are asking to replace the display and it will be chargeable for ₹10300. They told that it is a common issue and all the S21Fe device facing issues would have been fixed for free till April 2024 and not after that. If your device is under warranty then you can replace it for free.

[JAHANGIR7577]

So they are not resolving it for free . but its not our fault no its their fault the gave the update and then the line appears.

[3vikramnayak]

Yes but they are not agreeing to fix it for free... i have escalated the issue to customer support. They will respond in 48 hrs.

[JAHANGIR7577]

okay if you get any resolution please let us know.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.