Line On Display

[Arun_P_A]

Hello everyone,

I would like to inquire if any of you have experienced the issue of a line appearing on the display of the S23 series mobile phones.

Thank you for your attention to this matter.

[Arun_P_A]

Didn't know Samsung had poor customer care support.

[Devv_007]

Can you post a pic of phone display?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors. As for now, there is no such type of issue on Samsung devices. However, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Arun_P_A]

I have done these steps and visited the service center. They inspected the phone and mentioned there is no physical damage. Now I have four lines and it is getting worse. I need a solution for this.