Original topic:

Late Notification Of Missed Calls From Phone App

(Topic created on: 04-20-2021 01:39 PM)
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Raja15
Active Level 5
Options
Galaxy S
Since last few weeks I'm noticing that in my S20+ if there's a missed call I'm either geeting notified lately in notification bar or lock screen or sometimes it's not showing at all...
Anybody facing the same issue ?
And what can i do to solve it
I've trying clearing the app cache, wiping phone cache by turing it off and going into bootloader.
Nothing seems to work
10 Comments
Galaxy S
Try clearing the Phone app storage by tapping on Clear storage. Don't worry, your call history will be OK. For safety, first do a Samsung cloud backup.
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Raja15
Active Level 5
Galaxy S
Did the same... but it also don't work
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Galaxy S
Go to app info of Phone app and clear the defaults.
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Galaxy S
Did you install Truecaller or similar apps recently?
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Raja15
Active Level 5
Galaxy S
No I've never used true caller and nor do i use samsung caller id and spam protection
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Galaxy S
Then I guess visit to service centre is the only viable option.
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Galaxy S
It could be software bug, I advice u to reset the settings of the phone and see if that works
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Raja15
Active Level 5
Galaxy S
Reflashed the software by samsung once and I've Formatted thrice. I don't have any other issue except this one.
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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