Original topic:

Lagging issue

(Topic created on: 02-09-2025 09:53 AM)
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Sg_Ajay
Active Level 1
Options
Galaxy S
I think my phone feels slower and less smooth since the latest update. While playing COD, it sometimes lags. This is worsening my experience with Samsung; I switched from iQOO because of its software experience, but I am unhappy. I have done everything from restarting the phone, clearing the cache, etc., but it doesn't feel as smooth as my iQOO was for gaming.
9 Comments
yogigalexy73
Active Level 1
Galaxy S
I think Samsung does not want to provide any service to its customers; it only focuses on launching new mobiles. It doesn’t care about its customers at all.

I wish that Samsung faces a downfall within a year because it has no interest in satisfying its customers. I believe OnePlus and Apple are better than Samsung in customer service.

Sg_Ajay
Active Level 1
Galaxy S
I think you are right.
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Himanshu_
Active Level 8
Galaxy S
Bro Samsung Phones are not for gaming. Iqoo is the best for Gaming. So, don't compare Iqoo gaming performance with Samsung gaming Performance .
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Sg_Ajay
Active Level 1
Galaxy S
The iPhone is also not for gaming, but it provides a smoother experience in gaming and day-to-day life usage. It's not about gaming; I spent 45000 on the S23, should I not get a better gaming experience?
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Himanshu_
Active Level 8
Galaxy S
Iphone have its own OS & Processor chip so they optimised it well. When i said gaming phone ,it doesn't mean Samsung gaming experience not good. But its mean Samsung prime focus is on UI experience, Better camera & Performance. Let we take example Iqoo prime focus is Gaming as they advertising it as gamer phone . Have you seen Samsung introduce as gamer phone ?. Now, compare Camera Performance with iqoo, you will find ,iqoo lag behind Samsung. Every phone have theire core areas, we should purchase phone according. Let we take another example of Google pixel phone. Pixels also so expensive but still you can't play a good game like iqoo phone. But Android best experience you can enjoy only on Pixel phones. I have also S23 256GB variant. I am casual gamer, also play BGMI on S23, didn't find any difficulty but yes when it came to comparing with Iqoo in gaming area ,S23 can't beat Iqoo. Hope my clarification solved your concern. 🙏😊
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Fedron
Active Level 6
Galaxy S
Bro which device are you using?
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Sg_Ajay
Active Level 1
Galaxy S
S23
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Sg_Ajay
Active Level 1
Galaxy S
I will send you report
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