Original topic:

Lag in latching to 5G network.

(Topic created on: 01-08-2023 01:39 AM)
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vinayshah
Active Level 10
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Galaxy S
Has anyone noticed this strange bug? Using dual SIM on S22 Ultra, 1 Airtel and 2nd Jio. When u keep mobile data on Airtel(5G symbol shows only while accessing data and not always), phone latches on to 5G network immediately and transmits data instantaneously. Now, When u keep Jio mobile data on (5G symbol always shown on top in Jio)and u click on any video in any app like whatsapp or try to refreshTwitter time line, phone takes 10-20 seconds to transmit data. Some times even more. Some times it doesn't transmit data till the time u click on any link in Brower and then it downloads the feed or video or image.
Anyone know about this and any solution to it.
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3 Comments
vinayshah
Active Level 10
Galaxy S
Btw I tried switching the SIMs, same result.
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iamrohitkm
Expert Level 5
Galaxy S
Bro still 5G isn't properly set up in India. I am also using jio and using 5G welcome offer sometimes only jio switches to LTE and other times it's on 5G but better than airtel. So wait for the network to fully get set up.
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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