Keep screen on while viewing

[S_nny]

Keep screen on while viewing is not working in my S21 FE.

Do anyone has solution for this?

[kingshukkhan]

It can be front camera problem

[kingshukkhan]

Please clean the front camera and then try it

[umesh30]

This feature uses front camera and continuously track our face for keeps screen on. So make sure that your face position is perfectly located in front of front camera.

[S_nny]

Yes doing the same still not working

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SamarthKumar]

It doesn't work bruhh😬 i owned s21+ and now have s21U, in both phones I had this problem.