Original topic:

Jio's VoLTE problem on S20 FE 5G

(Topic created on: 08-18-2021 09:45 AM)
358 Views
alwaysdjdas
Active Level 6
Options
Galaxy S
Facing VoLTE problem with Jio sim on my S20 FE 5G from last June security patch update. My 1st sim card slot is airtel and 2nd sim card slot is jio. While I am using internet through airtel, both sim's VoLTE working fine. But, when I switched internet from airtel to Jio, then Jio's VoLTE automatically disappeared and can't make and take calls without VoLTE on jio. And, when again switch data network from jio to airtel then Jio's VoLTE automatically appeared. This problem is coming after June security patch update. Anybody found this issue?? BTW, I checked my Jio sim on other handset to test the issue, but on the other handset VoLTE works perfectly.
18 Comments
alwaysdjdas
Active Level 6
Galaxy S
No, only volte disappeared. Data working.
Chaman17
Active Level 8
Galaxy S
Then it might be a bug with the recent update. Anyways, try to wipe cache partition from recovery menu and reset network settings. It might work.
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alwaysdjdas
Active Level 6
Galaxy S
But, two airtel's volte working perfectly. Problem persists with jio only. I don't think it's solved after resetting network settings
Chaman17
Active Level 8
Galaxy S
Yeah, I understood. I was just suggesting. It's a problem with the device and/or the sim. Because you told that airtel is showing volte, but not jio. But when you're putting jio in other device, it's showing volte. 😅
Wait for the next software update, I guess.
alwaysdjdas
Active Level 6
Galaxy S
It's doesn't mean that jio sim never shows volte. When I am using data from airtel, jio's volte working 100% perfectly 😂 😂
raju-83
Active Level 8
Galaxy S
Reset Network Setting, then Restart.
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sid6302
Beginner Level 5
Galaxy S
My VoLTE also disappearing after autorestart. Using only one Sim - Jio currently.
After restarting manually, it appears.
[M51 user]
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