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Original topic:

January patch update s21 fe

(Topic created on: 02-19-2024 06:50 PM)
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troy48
Active Level 1
Options
Galaxy S
 From last 20 days after updating the January security update the my galaxy s21 fe 2100 is over heating after slightly usage the Ram of phone is also going up and as the phone over heat the date net work also switch from 5g to 4g there is issue while doing day to day task and galaxy store some app fails to update after putting the app over update kindly fix the issue . Kindly fix the over heating issue and Ram over shouting problem ASAP 🙏

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Clear catche of all apps, stop background apps, remove unused apps, reset all settings of your's device in general management settings also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

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6 Comments
Glimpse
Expert Level 5
Galaxy S
Agree to almost all the points except heating issue & app fails update in playstore
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troy48
Active Level 1
Galaxy S
The app failed is not happening in Google play store the issue is in galaxy store
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troy48
Active Level 1
Galaxy S
Error screen shot 1708349762676.jpg
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Solution
goodthings
Expert Level 5
Galaxy S
Clear catche of all apps, stop background apps, remove unused apps, reset all settings of your's device in general management settings also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
AJAB_MORIA
Expert Level 5
Galaxy S
Wait for February patch update 🔜
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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