I’m experiencing some challenges with the "Custom Box" feature integration on my packing website when accessed through Samsung devices. Specifically, users have reported that the customization options, such as selecting dimensions, materials, and colors, are not fully responsive on Samsung phones and tablets. Additionally, some users mentioned that the preview feature often fails to load, which is critical for them to finalize their custom box design.
I’ve tried troubleshooting by clearing cache and updating the browser, but the issue persists. Has anyone else experienced similar problems with the "Custom Box" feature, or are there any recommended solutions for Samsung devices?
Any advice or assistance would be greatly appreciated!
