Issues in software update Samsung galaxy s22 plus

[ANKITnain]

Samsung galaxy s22 plus latest update issue list

Current Software version TP1A.220624.014.S906EXXU4CWCE

#1 Considerably Softer images via camera now

#2 Sound Quality through Headphones is not Good quality, Audio is not of high standards as it used to be

Kindly improve the IMAGE QUALITY and Sound quality via headphones 

[john163]

dont use my camera much so no idea, but yea found sound quality bit low also the notifications sound seem pretty low than before

[ANKITnain]

I just returned home after a tour and took 700 images there and yeah i can for sure tell that Image quality and sound quality via headphones is ordinary poor

[john163]

hopefully in the next update they fix it

[Nomad5]

Camera image quality is reduced for me as well. Unacceptable

[ANKITnain]

Report the issue

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Check the physical condition of your camera lens. if the camera lens is broken or scratchy then please visit the nearest service centre.

2: Check camera lens cleaning: Please check there is no laminated or tempered glass pasted on the camera. Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

3: Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

A: Disconnect all accessories:

1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.

2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

B: If the issue does not resolve then check device volume settings, please follows the below steps:

Settings >> Tap on Sound & vibration >> Tap on Volume >> Drag the volume adjustment bar left or right to increase or decrease the device volume.

To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

C: If issue not resolved then Check mute all sound option, please follow the below steps:

Settings >> Tap on Accessibility >> Tap on Hearing enhancements >> Disable Mute all sounds (if enabled).

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.